Despite the rapid rise of social media, 88% of IT and finance professionals still rate e-mail as the best way to receive business information
Poor A/B testing methodologies are costing online retailers up to $13bn a year in lost revenue according to new research from Customer Experience Management (CXM) platform, Qubit
Two-thirds of companies in Western Europe have active investment plans for marketing automation systems in 2014, according to the latest research from leading industry analysts, Ovum
Consumers Expect Brands to Offer Click-To-Call says new research study
The report includes insights into the digital music, digital movies, digital games and mobile apps markets.
A new report from Juniper Research has found that the annual number of purchases made on mobile handsets and tablets is expected to reach 53 billion by 2016, almost double the 27 billion made last year.
Bequeathing social media profiles offers a new way to stimulate charitable donation
Research results show SMEs in the UK could be missing out on £77bn annual revenue by not having mobile-optimised websites
More than a quarter (27 per cent) of parents believe their children have been exposed to online risks, such as accessing inappropriate content or cyber bullying in the past 12 months
Managers should persevere and devise a gamification strategy that reflects the needs of today’s social media savvy generation to encourage employee engagement, boost productivity and improve customer service
Online retail customer service needs to improve as one in three consumers have made purchases elsewhere after receiving bad service
Marks & Spencer Takes Joint First Place with Tesco for Mobile Satisfaction, but Still Lags Behind Its Web Score
Online trust falls to lowest point in three years with only 55 percent of British internet users saying they trust most companies with their personal data
To address what has now become a critical issue, the Altran group has launched “Master your reputation”
New online service updates 3rings code to bring families closer to their ageing parents and grandparents
Make 2014 the year your email becomes a profitable business tool by joining in the 7th International Clean Out Your Inbox Week, 19-24 January 2014
ResellerClub, one of the world’s largest & fastest growing providers of Web Presence Products has launched Enterprise Email – its brand new cloud based collaborative email solution targeted at Small and Medium businesses.
Following its quarterly meeting in January, the KPMG/Ipsos Retail Think Tank (RTT) reports that the health of UK retail has been largely flat over the past three months, representing a disappointing performance for the sector, given that the previous quarter (Q3) had shown some signs of improvement. As a consequence,
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