Six out of ten British smartphone users unhappy with mobile data speeds
Mobile data speeds aren’t meeting modern day requirements with 60% of respondents claiming to be unhappy with their smartphone’s mobile internet connection
20th October 2014
Category: Newswire
Employees cost UK business £130,000 a year in lost productivity managing passwords
The average employee wastes £261 a year in company time on trying to manage multiple passwords
20th October 2014
Amazon Tops UK Digital Customer Experience Study
Online giant Amazon has topped the latest eChannel Retail Benchmark report from eDigitalResearch, assessing the entire end-to end customer experience across key digital channels
1st October 2014
Leading child psychologist urges parents to understand and embrace mobile technology
Look for technology that allows personalisation – children benefit when learning and play is targeted to them and they feel that they have control over aspects of it
29th September 2014
New research shows Intelligent Chat is increasingly favoured by consumers
Legacy chat services that show no understanding of who the consumer is or what their issue might be, are simply not fit-for-purpose
29th September 2014
Technology Causing High Street and Online Shopping Experiences to Merge
SmartFocus survey reveals shopping preference is linked to age, with more younger shoppers more likely to shop online and via their smartphone
17th September 2014
UK Consumers 76 Percent More Likely to Find Mobile Ads Informative and Helpful Than Last Year
xAd/Telmetrics 2014 UK Mobile Path-to-Purchase Study shows mobile ad reception is shifting as ads become more relevant and personalised
15th September 2014
Customer Loyalty Remains Low
According to the latest consumer research from Voice of the Customer specialist eDigitalResearch, customer loyalty remains low across the majority of all consumer-facing UK industrie
13th September 2014
Smart Wearables Market to Generate $53bn Hardware Revenues by 2019
New findings from leading hi-tech analysts, Juniper Research, has revealed that the global retail revenue from smart wearable devices will treble by 2016
10th September 2014
LinkedIn Users to Sell Worldwide With a DIALaBRAIN Button
Professional users of LinkedIn are now able to market and sell their services to other LinkedIn users by adding a “DaB button” to their profile
10th September 2014
Why British Kids Prefer Screen Time to Playtime
Despite the good weather British children are spending less time outdoors than ever – because of their obsession with social media
31st August 2014
Seven out of ten retail and finance applications vulnerable to Heartbleed-style attacks
The data reveals finance and retail industry applications are the most vulnerable to data breaches, with 70 percent of retail and 69 percent of financial services applications shown to have data input validation violations.
29th August 2014
Social Dating Attracts New Users, Yet Revenue Declines
Unrest in the British online dating industry
28th August 2014
Amazon Capture Number of New Followers on Social Media After the Introduction of #AmazonBasket
Amazon have managed to capture some of the highest numbers of new followers after the introduction of their #AmazonBasket hashtag.
21st August 2014
3 in 4 adults shop online and 54% bank online
Ukash highlights value of online cash payments to ensure consumers without credit or debit cards can also shop online
16th August 2014
62% of UK Online Shoppers are Boomeroomers
Boomerooming is the process of researching products online, visiting a physical store to see/feel/touch/try a product in the flesh and find the best deals online before making the final purchase
2nd August 2014
Mobile Coupon Users to Pass 1 Billion by 2019
A new report from Juniper Research has found that there will be 1.05 billion mobile coupon users by 2019, up from just under 560 million this year.
1st August 2014
Almost Half of UK Online Shoppers Purchase With International Retailers
Almost half (48%) of UK online shoppers have made an online purchase with a retailer based outside the UK, according to the latest eCustomerServiceIndex (eCSI) results from eDigitalResearch and IMRG.
31st July 2014
