Digital Business Psychologist
Blog posts and articles about the digital business and its impact on psychology and human behaviour
You can bet that William Hill is enjoying the media coverage it is getting today. In spite of the bad weather at the end of last year, the betting business is banking extra takings and reporting much higher than expected profits. Meanwhile, over at the electrical retailer, Comet, they are
The people of Brisbane and other flooded areas of Queensland, Australia, could never have expected the disaster that has beset them. Even though there is a history of metres-deep flooding in the area, the last time it happened was 37 years ago. That means it is outside the daily consciousness …
The former Playboy “Playmate” Kendra Wilkinson appears on ABC TV tonight in a documentary about her battle with her weight. It is one of dozens of TV programs and “celebrity specials” about dieting or getting fit. It is, of course, the time of year when you can get “special deals” …
Labour leader Ed Miliband reckons that today’s VAT increase will hit small businesses hard. True – if you don’t understand much about business. The increase of 2.5% to a new VAT rate of 20% will not actually cost most businesses anything. If you are VAT registered you can claim it …
Bootiful Berrnard Matthews died yesterday having turned a simple £2.50 start-up “fund” into a multi-million pound empire. He was an astute businessman, turning down advice from so-called marketing experts who wanted his strapline to be about “tough birds”, inventing the “bootiful” line himself. It suggests that the Norfolk entrepreneur knew …
Right at this moment what do you think your customers are doing? Go on, have a guess. They could, of course, be in their office. Or they might be on the train. They could be having a swim, eating a snack, downloading something they shouldn’t or kissing their loved ones. …
Prime Minister David Cameron must be rather upset with his own security services. It seems they informed President Barack Obama within five minutes of discovering a suspect package at East Midlands airport, yet they took 11 hours to let Mr Cameron know. Apparently, “Whitehall sources” have said that “lessons can …
Thames Water can stop leaks it seems, but is unable to run email properly Customers of Thames Water must be gasping at the stupidity of the company. They have admitted an “email error” which allowed 4,000 emails they were sent to go unnoticed for seven years…! The mind boggles. How …
Martin Broughton, the Chairman of British Airways, has stirred up controversy by suggesting that some of the security checks we go through at an airport are unnecessary. He has a point. I asked an airport security officer recently why I needed to take my laptop out of my bag. After …
We learn more from the mistakes of our competitors than their successes Liverpool football fans are gob-smacked, no doubt, by the latest goings-on in the trans-Atlantic tussle for the club they love. In years to come, it will probably be a case study on MBA courses across the globe. But …
Simon Cowell – does he worry about money?Picture courtesy: Wiki Edit Jonny There are two things we know about X-Factor judge Simon Cowell for sure: one is he is very rich, two, he knows loads of people in the entertainment industry. From a business perspective it is interesting to think …
David Cameron signalled the end of the “something for nothing” culture when he spoke at the Conservative Party Conference in Birmingham today. He said that the days are gone when the state would support you if you could work, but decided not to. This is manna to the Tory faithful …
Gordon Brown has gone quiet on us, hasn’t he. One speech recently, but other than that, out the back he went. It’s almost as if he pretends we’re not here, we’ll go away. Indeed, while he was our unelected Prime Minister, he seemed to behave as though ignoring the financial …
Will Mrs Clinton rescue David Miliband?Picture Courtesy: US Department of State. The Miliband Brothers – it sounds more like a vaudeville song and dance act than a couple of politicians. But they both appear beset with the same fundamental problem – trying to please all of the people, all of …
Twitter Expert, Mark ShawPicture courtesy: www.markshaw.biz Mark Shaw is the UK’s leading expert on Twitter who has started to publish a “Hall of Shame” of companies who use Twitter badly. Many firms set up a Twitter account and then do nothing, leaving their brand to attract dust. Or they set …