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Internet experts could be wrong

Wikipedia founder, Jimmy Wales, spoke last week in Gateshead as part of a BBC Radio 3 lecture series. The man behind the world’s most popular encyclopaedia was keen to point out that he was not really an Internet guru, rather he was someone who simply had a vision of making …

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Lonely people respond differently to reviews

Good reviews might work against you online

Are you watching The X-Factor…? Of course you are…! You’d be daft to miss the exploits of teen heart-throb Frankie Cocozza – especially as his mentor “chief judge” Gary Barlow said that he was really bad on stage last week, but that he had made a “comeback” this weekend. And …

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Social media does not rule

Businesses might not benefit from social media

You can’t move for advice – some of it on this website – about using social media in your business. But two new pieces of research published co-incidentally suggest that many businesses need to revisit the mad rush for being social. The first study is about mobile advertising. It was …

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Should you personalise your email marketing?

Dear “First Name”…..er…? We’ve all seen it – so-called “personalised” emails where the hapless Internet marketer has not set up their email software effectively, or hasn’t read the instructions on how to put together a personalised email. Or you get an email saying “Dear Subscriber” when you haven’t paid them …

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