Men spend more than women online
eCommerce marketplace, Flubit, uses its wealth of user data to explore the differences in male and female online spending habits
eCommerce marketplace, Flubit, uses its wealth of user data to explore the differences in male and female online spending habits
Majorities of small business owners believe that legislation hampering small businesses
Alarmingly, almost 60% of children between the age of 7 and 10 have Facebook accounts. The minimum age for Facebook users is 13.
‘Cyber resilience’ increasingly overtaking ‘cyber security’ as companies’ prevailing defensive objective
BullGuard has announced results of a survey that shows UK-based parents have concerns for the safety of children using the internet on mobiles
Study identifies “sweet spot” for cross-channel impact between Facebook and paid search
Intuitive solutions facilitate WordPress installation, setup, and customisation in a few clicks
An integrated communications strategy is seen as the key to dealing with complex audiences
Coosto, the social media monitoring and engagement software supplier from Eindhoven, the Netherlands, has introduced its new free tool, Coosto Open, in perfect time for the 2014 World Cup
New analysis from Frost & Sullivan finds that nearly 6 out of 10 cloud users (57 percent) are identified as ‘cloud reliant’
In BrightStarr’s recent survey 93% of respondents included ‘Improved knowledge transfer between geographically disparate employees’ and ‘Increase knowledge transfer within the organisation’ as the primary drivers for the technology
Just 32% of online grocery shoppers rate their experience as ‘easy’, suggesting that supermarkets need to improve their online user experience
New research from leading cloud contact centre vendor NewVoiceMedia reveals that 73 percent of UK consumers are standing up for customer service standards more than they were ten years ago
Companies stand and fall on the customer experience they deliver, retailers have confirmed that they are struggling to realise the anticipated benefits of their customer experience improvement programmes
Companies need to be honest and up front with consumers about the scale and type of data that’s being collected and how they can control its potential uses.
Smartphone uptake driving ‘impulse purchases’ according to a Europe-wide study of mobile money habits
A study in Behavioral and Brain Sciences, published by Cambridge University Press, discusses how online behavior affects decision-making skills
Online shoppers have an eye for a bargain, as new research reveals price is the main factor when choosing where to buy online
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