
Fat children could teach you a thing or two about social media
Social media can be a significant force for good, especially if businesses integrate it into their daily routines
Social media can be a significant force for good, especially if businesses integrate it into their daily routines
Email or Facebook or Phone Call – which is the best way to communicate with your clients and prospects? New research suggests an easy answer.
The gender of your website visitors could have implications for how successful you are online. Men and women want different things.
Listening to customers does more than give us information. It gives an insight into their emotions so we can better relate to them.
Online fraud and dubious sites can be spotted more easily by younger people. To protect yourself as you get older, take more time.
Text messaging is vital to business. Companies could use it more imaginatively to build customer relationships.
On BBC Radio Five Live this morning talking about the 20th anniversary of text messaging and the psychology of SMA
Leveson inquiry report ignores new media and shows how the political world is focused on the wrong issues, just like many business owners
Loving your online customers will make them want to spend more money on your website.
The age of your website visitors will influence the design of your pages. Older readers have different reading strategies than younger ones.
Surprising new Governor of Bank of England Mark Carney reveals importance of website design issues
Online technology can help produce successful businesses but only if the business leaders are creative and innovative, says psychologist Graham Jones.
BBC Radio Berkshire appearance
Tweeting can get you in trouble. Here is how to avoid ending up in court.
Are you an infomanic? My article about mobile phone checking in The Sun.
The combination of more mobile usage of email and reduced bandwidth availability could mean that fancy graphical emails become less popular.
Money-back guarantees are all over the web, but the numbers you choose to display them in has an impact on sales. Low numbers are best.
You can persuade your online customers more easily if you use the right tense for your words. Paying attention to grammar can pay off with your sales copy.
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