Psychology
It’s official: Internet Addiction DOES NOT exist
Internet Addiction does not exist and should not be a subject for further study, says the American Psychiatric Association
17th June 2013
Author: Graham Jones
BBC Scotland
Interviewed on the BBC Scotland radio breakfast show today
15th June 2013
Online Business
5 ways to understand customer behaviour online
Five ways in which you can understand the online behaviour of your website customers. Tips on web psychology.
13th June 2013
Wired
My interview in Wired Magazine
13th June 2013
Psychology
Facebook is for older people
Facebook attracts older narcissists whereas Twitter attracts younger ones.
12th June 2013
Social
Get to know your customers first, connect with social networks second
Relationships are weakened by social media use in relationships that are new. But the same is not true for established relationships.
10th June 2013
Social Media Boosts Consumer Power
Nearly a third of us (31 percent) post online following inadequate customer service, spreading the complaint across our network and beyond
6th June 2013
Infographics
Using Psychology to Increase Sales Conversions
Infographic that Shows How To UsePsychology to Increase Sales Conversions
6th June 2013
Psychology
Forget Googling yourself, check your Facebook profile
Checking your own Facebook profile can raise your self esteem. Check your Facebook profile regularly if you want to feel good about yourself.
5th June 2013
Email
People just expect you to respond to email
People turn to email as second nature these days. They expect you to respond and monitor all incoming channels.
4th June 2013
Blog
You have to believe in your website
If you are a true believer in the power or your website, you will do well online. Research shows true believers succeed.
3rd June 2013
Metro
Just completed an interview with the Metro newspaper for an article on how we portray our personality online
31st May 2013
Email
Email is wasting your time – enter the new Gmail
Email wastes almost two hours every day. Enter a new way of emailing with the new Gmail, launching soon to replace your inbox
31st May 2013
Psychology
Why we all need an Internet Routine
Routine appears to be important in success. If we want online success in our business it largely depends on routine and good habits.
30th May 2013
Social
Facebook marketing depends on your offline presence
Facebook only seems to work for well-known businesses. This suggests that offline branding is important in online recognition.
29th May 2013
Retail
Reports of the death of the High Street are premature
Retailers are under threat from online shops, so much so that one report predicts substantial closures of bricks and mortar stores.
28th May 2013
Social
We are at a social media tipping point online
Social media and social networking have now matured and people are now settling down to use what works. And that will surprise many people.
27th May 2013