Websites dominate for shoppers
Most people now start their purchasing online. Even if they buy offline, the majority of shopping begins online.
Graham Jones
Sainsbury’s results show how not to sell
Sainsbury’s results show drop in sales. Focusing on price is the problem.
Sunday Times
Interviewed for piece in Sunday Times magazine about the way social media affects our view of ourselves
What missing flight MH370 tells us about your website
The disappearance of flight MH370 is a complete mystery. When there is an information vacuum people seek to fill it.
WikiBusiness to Bring Credibility to Digital Information for Businesses
The launch of WikiBusiness.org in association with Wikipedia on January 7 this year, gave a completely new dimension to the digital information available for businesses, professionals and companies
Addressing The Omnichannel Customer Experience
The CExpress newsletter is published 12 times a year and is designed to inspire customer experience excellence
Interactive Video Ad Impressions Up 77 Percent Year-Over-Year
Brands are rapidly adopting interactive video advertising and engaging with consumers in unique ways only available within the digital ecosystem
World Wide Web – is it really 25 years old?
Who invented the World Wide Web? When was the World Wide Web invented? Today these questions get definitive answers but who knows what the next 25 years will bring?
BBC London
Just appeared on BBC London talking about the positive impact of 25 years of the World Wide Web.
Get people to press buttons on your website
When people press buttons they feel involved with your website. But it has a long-lasting impact, according to research, improving perceived value.
Surprise webhosting packages come to those who wait
Web hosting comparisons are difficult to make because companies are so similar. But Siteground has surprised me in a really good way…!
Grumpy Cat: The psychology behind cat videos
Grumpy Cat is an Internet sensation and this article explains the psychology behind this million-dollar feline success.
BBC Radio Gloucestershire
Just been on BBC Radio Gloucestershire talking about the phenomenon of online cat videos, following the news that “Grumpy Cat” is now making millions.
Finance professionals still see e-mail as best form of business communication despite rise of social media
Despite the rapid rise of social media, 88% of IT and finance professionals still rate e-mail as the best way to receive business information