
Sainsbury’s results show how not to sell
Sainsbury’s results show drop in sales. Focusing on price is the problem.
Sainsbury’s results show drop in sales. Focusing on price is the problem.
Interviewed for piece in Sunday Times magazine about the way social media affects our view of ourselves
The disappearance of flight MH370 is a complete mystery. When there is an information vacuum people seek to fill it.
The launch of WikiBusiness.org in association with Wikipedia on January 7 this year, gave a completely new dimension to the digital information available for businesses, professionals and companies
The CExpress newsletter is published 12 times a year and is designed to inspire customer experience excellence
Brands are rapidly adopting interactive video advertising and engaging with consumers in unique ways only available within the digital ecosystem
Who invented the World Wide Web? When was the World Wide Web invented? Today these questions get definitive answers but who knows what the next 25 years will bring?
Just appeared on BBC London talking about the positive impact of 25 years of the World Wide Web.
When people press buttons they feel involved with your website. But it has a long-lasting impact, according to research, improving perceived value.
Web hosting comparisons are difficult to make because companies are so similar. But Siteground has surprised me in a really good way…!
Grumpy Cat is an Internet sensation and this article explains the psychology behind this million-dollar feline success.
Infographic looking at backup in the age of the cloud
Just been on BBC Radio Gloucestershire talking about the phenomenon of online cat videos, following the news that “Grumpy Cat” is now making millions.
Despite the rapid rise of social media, 88% of IT and finance professionals still rate e-mail as the best way to receive business information
Email open rates are falling, yet some industries outperform others significantly. Learning from those sectors shows three things you must do to boost email open rates.
Content marketing is essential online but many people say they cannot produce enough of it. These are the same people who manage to write thousands of words every day…!
Smartphone users price compare within stores causing difficulties for bricks and mortar retailers. But smartphone users also love being approached on their device with coupons.
Had my opinion published in the Daily Mirror following stories about children spending too much money on online games
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