The Times
Just been interviewed by The Times for an article about human interaction with artificial intelligence.
Internet Psychologist
Just been interviewed by The Times for an article about human interaction with artificial intelligence.
Arousing your website visitors by increasing their heart rate will make them depend more on subconscious decisions.
Peripheral vision is more important than we think. Your website visitors process what they do not see before paying attention to what they focus on.
Excerpts from talks by Graham Jones, LinkedIn and Sage about online buyer behaviour
Interviewed by The Times for an article about the current craze for people dressing as clowns
New research shows that the main thing that people look for online is inspiration. Do you inspire your audience?
The more people use mobile devices, the more they are likely to give up on them. By communicating on mobiles, you make it less likely messages are received.
Google is 18 years old today, but perhaps it is time for the company to grow up and start thinking like an adult, even accepting it might be wrong.
For almost three weeks I did not have a website, or emails. My discovery of poor standards and poor service provides lessons for all businesses.
For years, Professor Robert Cialdini has proposed his six principles of persuasion. For years, I have been teaching that these principles appear to miss out an important aspect of psychology – priming. Now, at last, Professor Cialdini has added a seventh principle to his theory, something he calls “Unity” in …
The rush to use infographics could be misplaced. It turns out that they only help people already engaged with the topic.
Brand loyalty is at an all-time low. New research points to a way in which you can boost customer loyalty to very high levels.
Dominant players on the web focus the mind of users; that means your website needs to be like the dominant sites
The act of reaching out and touching a screen affects choices made by users in ways not achieved with mouse and keyboard.
Interview by The Sunday Post in Dundee for an article about the popularity of YouTubers and the Marina Joyce “incident”.