How to win an argument online
Research shows that there are two steps you need to take to persuade people of your point of view online
Research shows that there are two steps you need to take to persuade people of your point of view online
BHS failure shows that retailers should not see the Internet as competition or an also ran, but as central to their business.
This book on story telling will transform your business communications.
Touching a robot’s bottom emotionally stimulates people. So what can you do on your website that does the same for your visitors?
Content marketers often put videos on pages with lots of accompanying text. Research suggests that is a bad idea.
Infographic Showing 7 Steps to Perfect Blog Headings
Interview on BBC London about social media morals.
Government scientists discover how to go about Applying Prior Recall Inside Lobes making fools out of all of us
There is one app you should use more than any other. But which one is it? The result might surprise you.
Sharing items might not be such a good idea after all. It seems we do not understand what we are actually sharing.
Just been on LBC talking to Shelagh Fogarty about social media
Global finances are so tied up with the Internet it is our online behaviour that is causing economic chaos
May I Have Your Attention Please is an excellent book on business writing.
Video produced by school children about the way in which modern technology is affecting teenagers
Contagious is a best-selling book about the concept of online word-of-mouth, or viral marketing.
Understanding your customers means you need to understand psychology and demonstrate you have thought about it.
Hug Your Customers: Love The Results is an excellent book on building strong customer relationships
You need to be more accurate on your website, rather than emphasise expertise. Only people with low knowledge value expertise more than accuracy.
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