More confusion for Internet users thanks to Microsoft Teams
Microsoft Teams is the latest messaging apps to hit the Internet. How many more do we need? The more choice, the more “paralysis” sets in.
Microsoft Teams is the latest messaging apps to hit the Internet. How many more do we need? The more choice, the more “paralysis” sets in.
Interviewed on the drivetime show on Talk Radio Europe about how people shop online
Donald J. Trump will change the Internet as well as America. His presidency could mean changes in the way people behave online.
Ben Cohen’s online sex tape is something that could happen to anyone. The Internet does funny things to your behaviour.
Customers are loyal to a few dominant brands. But the rest of business struggles with loyalty due to inconsistent marketing.
Just been interviewed by The Times for an article about human interaction with artificial intelligence.
Arousing your website visitors by increasing their heart rate will make them depend more on subconscious decisions.
Peripheral vision is more important than we think. Your website visitors process what they do not see before paying attention to what they focus on.
Excerpts from talks by Graham Jones, LinkedIn and Sage about online buyer behaviour
Interviewed by The Times for an article about the current craze for people dressing as clowns
New research shows that the main thing that people look for online is inspiration. Do you inspire your audience?
The more people use mobile devices, the more they are likely to give up on them. By communicating on mobiles, you make it less likely messages are received.
Google is 18 years old today, but perhaps it is time for the company to grow up and start thinking like an adult, even accepting it might be wrong.
For almost three weeks I did not have a website, or emails. My discovery of poor standards and poor service provides lessons for all businesses.
For years, Professor Robert Cialdini has proposed his six principles of persuasion. For years, I have been teaching that these principles appear to miss out an important aspect of psychology – priming. Now, at last, Professor Cialdini has added a seventh principle to his theory, something he calls “Unity” in
The rush to use infographics could be misplaced. It turns out that they only help people already engaged with the topic.
Brand loyalty is at an all-time low. New research points to a way in which you can boost customer loyalty to very high levels.
Dominant players on the web focus the mind of users; that means your website needs to be like the dominant sites
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