Author: Graham Jones

Christmas shopping for The Scotsman

The Scotsman newspaper just called to interview me about Christmas shopping. They wanted to know why so many people do their shopping online – and what they should look out for in terms of any scams.

GAP trouble provides important message for online businesses

Children in India have been making clothes for the retailer GAP, in spite of the company’s well publicised policy on not using child labour. Now the company has launched an investigation into the incident. However, the company could have easily avoided this embarrassment with two simple pieces of technology –

Reading Chronicle set to interview me

Had a call from the business section of the Reading Chronicle who want to interview me. Apparently they have been told by people that they really ought to publish my views…! Wow!

Your Internet future depends on meeting people

Futurist David Zach recently spoke to a group of business people and told them to drink more..! What he meant was to go out and drink more coffee at places where you can meet people who can help your business. He is a clear advocate of the fact that business

High Street retailers fail the online test – again..!

Retailers with successful “bricks and mortar” stores are – once again – failing to capitalise on the Internet. That’s the conclusion you can draw from the analysis of the annual WebCredible Ecommerce report. The report looked at ten major retailers and got 1,000 people to score them for various aspects

Does social networking mean anything to the UK Government?

What does social networking mean to you? Probably, you think of things like Facebook, Ecademy, MySpace and so on. Do you also automatically think of teenagers? Well, the average age of people on Ecademy is mid-40s, for MySpace it’s mid-30s. So, sometimes our views about who is using social networking

Building customer relationships can be achieved more quickly online

Customers that you form long-term relationships with are what you want aren’t they? A business usually wants a happy group of customers who keep coming back for more. But building such relationships can take time. In the offline world, businesses use all sorts of devices, such as loyalty schemes, customer

Facebook deal with Microsoft changes Internet marketing landscape

Internet marketers are facing a significant change in the way they operate thanks to a deal between Facebook and Microsoft. The arrangement sees Microsoft as the provider of advertising on the Facebook site. For the past few years Google has dominated the pay-per-click sector, with Yahoo running a late second

Do you put links into your blog? Think again.

Bloggers frequently put links in their blogs. Indeed, carrying links on any kind of web site is one of the ways in which the Internet works. In fact, the “hypertext” system of links was developed by Tim Berners-Lee (whoops I’ve put in a link) often known as the inventor of

Big business clearly has no idea what Internet marketing is all about

Online shoppers are clear about two things; they know exactly what they want and they also want the best quality at the lowest price. People do not “browse” online; they have a particular item they want or a specific purpose in mind. However, traditional retailers are used to browsers and

The Internet will make you immortal

Eighty four dead bodies are being held in liquid nitrogen in a facility in Michigan, USA, with their families hoping that one day they can be brought back to life. These people have been subjected to cryonics, whereby their bodies have been frozen so that they can be revived in

Your electronic shopping queue could be costing you money

Shoppers at Tesco have been promised that if there is one person in front of them and there are available tills, all they have to do is ask and a new checkout will be opened. The idea is that you should never have to queue – there will never be

Online social networking is vital to your business future – or is it?

Philip Calvert arrived at a recent NRG Business Networks lunch ready to deliver a killer blow for many businesses in the audience. Hitting the audience squarely between the eyes he told them that unless they were focusing on online social networking they were nowhere. Social networking is so important, he

Help people remember your web site

People have perfect memories – or at least many psychologists reckon so. It seems we store everything that we sense, at least for a short while. The problem many of us have is getting that information back out of our brains. What you want for your web site is an

Internet marketing is a myth

Teenagers in bedrooms around the world are making money online at this very moment in time. As you sit here reading this, a spotty youth has just had money drop into their inbox with a welcoming “bing bong”. It’s easy to make money online. You just go along to somewhere

A sexy feel gets them reading

Millions of people are busy writing blogs and millions more are happily reading them. However, as the number of blogs grows exponentially, the numbers of readers is only rising relatively slowly. This means that you are faced with a potentially diminishing readership. However, there are several key ways you can

Forget SEO – it’s taking your eye off the ball

We’ve heard it all before, haven’t we, that we should have a clear idea in mind of who we are aiming at with our business offering. Indeed, I have said several times in articles on this site that focusing on the target audience is essential to online success. So, why,

Future planning could boost your web site

All over Britain in the next couple of weeks you won’t be able to move for the colour orange. Pumpkins, witches hats and broomsticks are already on sale everywhere because, like it or not, you will be caught up in the “trick or treat” craze that is Halloween. A week