Internet Psychologist
Graham Jones 
Web site visitors can be enticed away from their world and taken into the place you want them to inhabit – if you think about what you are doing with your web pages. Everyone who visits your site is in a different emotional state, has their mind on other things …
Graham Jones has been appointed as a Visiting Lecturer in Ecommerce at The University of Buckingham. He will be delivering the e-commerce module for two honours degrees, “Business and Management” and “Marketing and Media Communications”. Graham said: “I am really pleased to be back at the University of Buckingham. I …
Every Friday loads of people get recommended through the “followfriday” hashtag scheme. Already, that sounds confusing….! So, if you are unfamiliar with the concept of the hashtag read this article on hashtags from Twitip. Essentially a hashtag is just a word that you use to collect together a whole load …
Japanese shoppers are finding it easier to buy from a new kind of online store that replicates what they see in their local supermarket. The Okuwa Company owns over 140 supermarkets in southern Japan but has recently seen a boost to its online sales thanks to supplying its customers with …
On the drive-time programme on BBC Radio Newcastle talking about how Internet rumours spread. A Newcastle fan started a rumour in an online forum about his football club, only to find the world’s media was reporting it as fact….!
Website owners often have a real problem thanks to the burgeoning impact of Web 2.0 technologies. The issues is this: most people active online these days have several places which they can call “home”. They have a web site, a Facebook page, a Twitter page, not to mention Ecademy, Squidoo …
Twelve-year-old singer Shaheen Jafargholi stole the show at Michael Jackson’s memorial service in Los Angeles yesterday. The Britain’s Got Talent finalist has been playing the young Michael in the show “Thriller – Live” and was an obvious choice to perform at the ceremony. But it’s what he said that’s important …
A happy customer is usually a loyal customer and is also someone who ends up referring business to you as well. In other words, look after your customers and they will look after you. That, of course, is a rather well-known business adage, which is why it is so suprising …
I’m in Business Week’s “Debate Room” article talking about online shopping and how it is overrated…! See: Business Week Debate Room
The words you use have real impact. Forget all that nonsense you hear about words being unimportant and that body language and tone of voice are the most important features of communications. It’s tosh. After all, you have no real idea of my body language or my tone as you …
Woolworths is back; it’s alive and trying to re-establish itself as an online store. But the question is, will it succeed? When the company collapsed and closed all its stores in January, 30,000 jobs went, as well as a High Street icon. The name, however, was bought by Shop Direct …
Social networkers are usually quite nice people; they are, after all, social. Even though in the corners of Facebook or the alcoves of Twitter you’ll come across a nasty piece of work, generally the vast majority of people you meet online are easy to get on with. Arguments tend to …
How many Twitter followers have you got? Are you ashamed by the low number of contacts you have on LinkedIn? Do you wish you had more friends on Facebook? Have you ever wanted more visitors to your web site? Wherever you look online there is an apparent competition to reach …
Google is no longer a search engine. Instead, it is fast becoming a “short cut” engine to get to content we already know about. The fact that “Michael Jackson” is the current number-one search term on Google should not amaze us. But the remaining “searches” show a surprising trend. Even …
Kate Winslet surprised teenagers in Reading the other day by dropping in to her old drama club, Starmaker, where life as an Oscar-winning actress began for her. She immediately created connection with her audience by saying they could ask her anything as she was “very normal”; she then proceeded to …