Internet Psychologist
Graham Jones 
Your local postie is dong you a favour if you are in online retail. Every day their cheery face brightens your morning as you open the door to be handed your letters and parcels. They have been an essential part of the UK community for over a century. Yet their …
Retail fashion magazines in the UK have just asked my views about how the postal strike will be perceived and how retailers should react, particularly in the run-up to Christmas. My ideas are due to be quoted in the next issues of Lingerie Buyer and Womenswear Buyer, to name but …
People who have never used the Internet before get a significant brain boost once they start going online. New research from UCLA shows that Internet “newbies” have dramatic increases in brain activity bringing them up to the levels seen in Internet “savvy” people – all in the space of a …
Web designers are keen to explain the predominance of the “letter-f” approach to the Internet. This comes from eye-tracking studies which show the way we look at web pages follows, broadly, an f-shape. We start in the top left hand corner, scan across and down with a quick glance across …
I was interviewed by LouiseBJ of FrontLine Results on her Blog Talk Radio show about using the Internet in your business to make more connections with your customers and potential customers. Listen here or download the MP3 from here.
Search engine users – that’s you and me, amongst millions of others – are being fooled. The likes of Google, Yahoo, Bing, AOL and others have helped us believe that search is fantastic, that it is productive and that it really helps us in ways that were not possible without …
Now don’t get paranoid, but as you sit there reading this, someone, somewhere in the world is probably talking about you. If you are in business – and particularly if you run a big business – there’s little doubt that people are mentioning your name, or your products, in pubs, …
Customers like to look sales people in the eyes. They love to see if they are genuine, or if the sales person is trying to pull a fast one. Few major purchases are completed without personal contact. And even for small things, we often prefer to be physically connected to …
Just been interviewed by BBC Online for a news story due to appear in the BBC News Technology section from midnight tonight…! The article is about the growing importance of social networks in our lives.
Internet marketing gurus are fans of the “squeeze page”. This is a device where you are given some basic information and you are enticed into giving your email address to get the rest of the free material. You are then on a series of autoresponder email messages which eventually try …
Just been interviewed on BlogTalk Radio about making more money as a small business using the Internet.
Blogging for Business is the new book by Chris Garrett – a leading UK consultant on blogging and new media. It is, without doubt, the best book on blogging I have seen in ages. Over the years I have bought every book going on blogging and this surpasses even the …
Business leaders in the corporate world are showing double standards as far as social networking is concerned. A new study reveals that half of American companies ban the use of Facebook in the office. Yet at the same time businesses use Facebook to research potential employees. It seems that what’s …
The current wave of email scams using Hotmail, Gmail and Yahoo! mail are down to two simple psychological factors. And one of these is so common, you are bound to “suffer” from it as well. And thanks to that, many people are innocently helping the scammers do their worst. Cybercriminals …
In today’s Daily Mirror newspaper interviewed for an article on paedophiles sharing images via Facebook