Online critics should not be silenced
Somebody, somewhere does not like you. Tough, but true. Sure, we would all love to be loved by everyone, but it just is not going to happen; live with it. It’s the same for business.
Give people the idea that they own a product before they buy it to increase sales
- Graham Jones
- Video
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Graham Jones
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+
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