The “app adventurers”, Zapporoo, recently interviewed me and have published this article about me: http://zapporoo.com/blog/industry-expert-graham-jones-talks-online-communication-with-zapporoo-2/
Online retailers don’t seem to learn about usability
Every year there are studies of leading web sites to see how close they are getting to providing a good experience for their users. Every year, major businesses and well known brands are criticised in