How to Provide Online Customer Service for Ecommerce — Brought To You By Desk.com
At this time of year you will find dozens of people and organisations making all sorts of predictions about 2007. Many of the predictions will be complete tosh. Others will have some substance. However, there
If you want to get a top blog you need to write about politics or blogging itself. That’s the conclusion you can draw from a year-long study by Internet metrics analysts Nielsen. They measured the
If you’ve heard me speak in public, you’ll know that one of the regular themes I talk about is the fact that a business needs several web sites, not just one. In the offline world,
Google has just published it’s list of the most searched terms for 2006. Seven out of the top ten are for user-generated sites. That tells us that most people are searching for sites where they
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