Internet retailers need more accessible sites
A report out today suggests that online retailers are losing millions of pounds each year because their sites are not accessible enough. What that means is that people with disabilities, such as sight problems, or
1 thought on “The Impact of Social Media on Customer Service”
As a bricks & mortar retailer, we used social media quiet a lot in our Toy business . We’ve had very few complaints to deal with but we find social media a very good, quick , effective way of dealing with issues
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