People now prefer to receive marketing messages the way they want them. And for most people, that’s email.
Content marketers know they need to write lots of copy. But if they write it too business-like, it won’t work.
Saying thank you should go deeper and you should express more gratitude to customers. Research shows we are inhibited from saying thanks.
Rude emails have an impact that goes beyond upsetting an individual. The stress of incivility in emails spreads to colleagues, friends and family.
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