Year: 2012

More Magazine

Interviewed for a four-page feature on the psychology of Facebook

BBC Radio Berkshire

Interviewed by legendary broadcaster Mike Read about the psychology of online shopping.

The Internet - concept
Internet Psychology Articles

The 4 Dimensions of Personality and What They Mean for Customer Service

By understanding the different dimensions of personality, you’ll be better able to guess whether individual employees will do better in specific types of customer service situations. Read on to learn about various aspects of personality, and what they mean for your employees’ approach to customer service.

Online Advertising
Internet Marketing

One advert is not enough

Online advertising has little effect if they do not change. You need several different forms of the same advert for people to notice them.