BBC Radio Merseyside

Graham Jones
Media Appearances
26th October 2011
Last edited: 26th October 2011

Interview on the concept of Facebook “trolls” – people who post negative, hateful and hurtful comments on social networking sites.

Graham Jones

Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+

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