Interviewed by presenter Danny Kelly on the subject of Internet Addiction – especially in relation to a 33-year-old mother who became so obsessed with the online world she forgot to look after her children and her dogs who died and whose bodies rotted in the lounge as she forgot them.
Online retailers don’t seem to learn about usability
Every year there are studies of leading web sites to see how close they are getting to providing a good experience for their users. Every year, major businesses and well known brands are criticised in