Rory Cellan-Jones reports on how Starbucks is using Facebook to get closer to its customers.
People often assume things about the Internet, yet frequently those assumptions turn out to be incorrect. For instance, many business owners I meet assume, it seems, that email marketing is dead. Yet, despite the problems
Researchers in six of Europe’s top academic establishments have recently started work on a multimillion Euro project designed to help computers understand our emotions. Called The Semaine Project, the work has already produced some results
Golfers the world over have their eyes fixed on San Diego this week because it is the start of the US Open Golf Tournament. The world’s top golfers are chasing one of the top prizes
Customers are a funny lot aren’t they? Some want you to email them, others prefer letters in the post and some would rather have a phone call. Just what are you supposed to do for
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