This little booklet helps you understand the basics about Twitter. It answers your questions such as “What is Twitter?” and “What can I do with Twitter?”. There is plenty to learn about Twitter, but if you are new to Twittering, or simply want a reminder of ways in which you can use it, this booklet will help.
How to avoid the British Airways effect in your online business
British Airways used to be “the world’s favourite airline” – not any more. Indeed, BA has been fighting hard against a huge onslaught of competition for several years now. Investors would tell you it has