The People – a major tabloid Sunday newspaper – is to feature me this coming weekend as part of a spread on “keeping up with the Joneses”. It’s about inflation and I was interviewed as an example of a successful Jones….!
Online retailers don’t seem to learn about usability
Every year there are studies of leading web sites to see how close they are getting to providing a good experience for their users. Every year, major businesses and well known brands are criticised in