Year: 2008

BBC Radio interview

BBC Tees interviewed me this morning – we discussed the value of Evernote.

Impatience rules the day online

Web users are becoming increasingly impatient, according to the web usability expert Jakob Nielsen. Apparently, we spend much less time waiting for pages to load and to find out what they are about. If it’s not an “instant” message, we move on. Well, apart from the fact that Jakob Nielsen’s

Virtual worlds are useful after all

If you visit Second Life you will find me propped up against a grass bank, close to a river, watching the “world” around me. I’ve been there for several weeks now. The virtual world of Second Life is fascinating and many people spend part of each day “flying” around and

Build online trust by appealing to your readers’ hormones

Neurologists have published new research which shows that we trust people when our levels of oxytocin are high. Oxytocin is a hormone that for years was thought mostly to be involved only in childbirth since one of its principal functions is to open up the birth canal. However, more recently

Blogging

US General is an Internet hero too

Lieutenant General William B. Caldwell, IV, is a highly decorated and very senior commander within the US Army. Not only is he a military hero, he is now a hero for bloggers and those interested in the whole concept of “user-generated content”. LTG Caldwell has gone further than any other

Internet businesses should cut down online promotion

People who own or run an online business tend to focus all their energies into online promotion. They look at Pay Per Click advertising, banner ads, social network marketing and article marketing. Then they consider online PR, affiliate marketing and online joint ventures. Rarely do online businesses focus their attention

Blogging

That question keeps coming back – should you blog?

Business owners keep asking whether or not they should have a blog. They’ve heard of blogging, but they are not convinced it has any business benefits. Rightly, business owners need to know if their is a return on their investment in blogging; and it’s not just the costs of the

Focused social networking – the way to go…!

People gravitate towards people like themselves. We all love people like us; anyone who is a bit different we tend to shy away from. It’s the same online – we tend to “hang out” in groups and clubs in places like Facebook and Ecademy where the people we meet are

To be featured in The People

The People – a major tabloid Sunday newspaper – is to feature me this coming weekend as part of a spread on “keeping up with the Joneses”. It’s about inflation and I was interviewed as an example of a successful Jones….!

How central is user testing to your business?

Experts in “usability” gathered in London today to discuss several issues surrounding this topic. The meeting had been called by TechSmith, the producers of Morae the leading usability testing software. It became apparent during the discussions that usability testing is often seen as something that is performed at the end

General

What do Tony Blair, Lance Armstrong and Mark Zuckerberg all have in common?

Lance Armstrong, Tony Blair and Mark Zuckerberg all have at least one thing in common. They are amongst the 100 most influential people in the world according to Time Magazine. If you have been living in a time warp, Lance Armstrong is the world’s most successful professional cyclist who beat

Online businesses need more refined targeting

Online business owners need to target their offerings in a much more refined way. Evidence is mounting daily that Internet users expect web sites to be devoted to their specific needs. For instance, let’s say you offer software on task management. You could have a site devoted to managing tasks

Blogging could cure your ills and boost your staff health

Writers who have physical trauma heal faster than people who do not write. Strange as it may seem, studies have shown that physical problems heal more quickly if you write down your feelings. No-one is quite sure why, but the evidence of a mind-body link is so great that even

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Psychology

Imagine the brains of your readers and wonder what they make of your web site

Your web site visitors can be manipulated. Indeed, successful web sites do this with great care. They lure you in, almost hypnotically, and get you to do whatever it is they want, such as buy something from them. Copywriting expert Joe Vitale is the pioneer of “hypnotic writing” in which

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Social

Social networks are the place to be

Researchers at the Center for the Digital Future at the University of Southern California have just published their report on the consequences and benefits of children going online. However, embedded within the report are some interesting facts that every online business needs to think about. Firstly, the annual study shows

Internet marketers need to get inside each customer’s head

You will make more money if you get inside each customer’s head; really get inside and start to think exactly like they think. We all know that marketing is about providing what people want, but new research, published in the journal Psychological Science, suggests that we need to do much

Why the Google advertising change doesn’t matter

Google quietly changed it’s terms and conditions for advertising yesterday. Up until now, advertisers using Google AdWords have been banned from using the brand names of their competitors in their adverts; now they can. This has spawned all sorts of suggestions as to how businesses might capitalise on the change.