Yesterday I was called by The Press Association on a story they were compiling in the vanity of social networking users. They wanted to know why so many people wanted their pictures airbrushed. When I did the interview, on my mobile phone, I was at an outdoor swimming pool trying to keep an eye on my seven year old son at the same time as entertaining my in-laws to a poolside lunch…! However, the interview clearly went well as it made the front page of the Daily Telegraph today.
Online retailers don’t seem to learn about usability
Every year there are studies of leading web sites to see how close they are getting to providing a good experience for their users. Every year, major businesses and well known brands are criticised in