BBC Tees had me live on air for half an hour today talking about “web revenge” – how people try to use Internet systems to get their own back on people who have crossed them…! I had a fun discussion with Alex Hall during her mid-morning programme.
Online businesses that succeed aren’t always the best
Online business owners sometimes complain that their competitors are gaining more custom, yet their products and services are not as good. Indeed, that’s not a complaint restricted to online businesses. At a networking lunch the