You’ll know from this blog that I reckon that building relationships with your clients, either online or offline, is essential for your Internet business. Many business people use networking to help establish and build relationships, but often I find that many people are not using networking effectively. So, if you want some ideas on how to do networking properly I’d suggest taking a look at Mark Lee’s ideas on networking.
Online retailers don’t seem to learn about usability
Every year there are studies of leading web sites to see how close they are getting to providing a good experience for their users. Every year, major businesses and well known brands are criticised in