Every year there are studies of leading web sites to see how close they are getting to providing a good experience for their users. Every year, major businesses and well known brands are criticised in a range of studies for not making their web sites usable. So it comes as

One of the difficulties that governments face is that the global nature of the Internet makes their job more difficult. Even in relatively open societies like the USA and the UK, it’s possible for governments to exert some control over their citizens using taxation policies, for instance. However, with the

Have you noticed how you always seem to see the same names and faces on the Internet? Why is it that all these top gurus seem to have a closed-door “Internet Marketing Country Club” and HOW did they break into this club? It’s easy to stand on the outside and

As the Christmas trading season takes force online, retailers are being urged to ensure their web sites don’t annoy visitors. So what’s  the most annoying thing you can do? Add a pop-up advert. According to research from Taylor Nelson, 84% of people find pop-ups “extremely annoying”. Dead links are also

I was chatting with Karen Skidmore today and we were discussing why women don’t take part in Internet activities as much as men do. I know that’s a sweeping generalisation but we agreed that on business sites, such as Ecademy, the bulk of the discussion is performed by men. Then

I’m currently at the Professional Speakers Association’s annual congress at The Belfry. Two speakers today have confirmed something that many web site owners don’t appear to know. And that is the fact that people connect to what you say and what you write at the emotional level. They might justify

Clearly plenty of people believe the Internet has potential. That’s obvious from the latest Netcraft survey which reveals there are now more than 100 million domains listed on the Web. However, the survey also shows that the vast majority of those (around 60%) are inactive. Over 60 million domain names

Like it or not, your business will have to change. That’s because human behaviour changes from time to time, even though the fundamentals remain the same. In a new report out today on TV watching habits, there’s an interesting nugget in the details. It seems that 28% of teenagers watch

Once again, Google is showing us the future of the Internet. Today it seems that Google has bought JotSpot. This is a “wiki” gadget – essentially it allows your visitors to create your web site. It’s used by many big players on the Internet. For instance, Ebay uses JotSpot to allow

The days of mass audiences are over. I remember as a child when a typical TV programme would get 15m viewers mid-week, sometimes 20m. The BBC used to attract around 12m people to its Radio One breakfast show. Almost half the nation used to listen to Noel Edmonds in the

Just when you thought you had this infoproduct business cracked, along comes Adobe to mess it all up for you. For several years now, people have been getting used to – and liking – the PDF format which allows you to publish your books online and for your readers to