{!date dayname+0}, {!date long+0}
Dear {!firstname_fix}
I hope all is well in your part of the world.
Obviously there are some parts of the world which are not doing so
well. Yesterday, my son and a few of his classmates picked some
vegetables from their allotments and went selling them door to door.
They raised £24.50 all of which they have done - on their own,
without any prompting from adults - to help the people of Pakistan,
affected by the floods. If you are moved to help the millions of
displaced people please make your contribution at the DEC
website.
YOUR QUESTIONS ANSWERED:
How can you cope with people stealing your "stuff" online?
One of the reasons why people are often put off
from revealing too much information online is they are afraid of
"theft". They worry, for instance, that if they put their knowledge
online, other people will steal it, plagiarise it and use it as
their own. If it's not knowledge, but actual products, such as audio
or video items, anyone, anywhere in the world can make copies within
moments and rip you off. Indeed, fraudulent activities like these
are commonplace. So common, that
it prevents many business owners from
fully participating with the internet and therefore not benefitting from it as best they can.
The first thing to
do is accept people will steal your "stuff". Whether it's a free
report, a paid-for book, audios, videos, software - it WILL be
stolen. Either you live with that fact, or you fret about it. The
problem is, the harder you try to stop people stealing your material
- such as with various copy protection devices - the MORE fraudsters
will try to steal it. Make it freely available and there is no
challenge, so they are LESS likely to want to take it from
you.
Next, be sure that whatever
you produce has unique URLs or domain names inside it. So, your web
pages, your PDFs, even your printed books and brochures, should have
unique website addresses inside them. Merely having your home page
listed means you cannot track so easily how people get to your website.
So, for instance, I have a printed document I use at business
events where I am speaking. That document suggests people visit
a particular website. The ONLY place that URL is listed is in
that document. That means I know that EVERYONE who visits that website
has either seen me speak at a business event or has been handed a
copy of the document. Similarly, this newsletter contains links that
ONLY appear in this newsletter - nowhere else. I therefore know that
anyone who connects to that link MUST have read this newsletter. If
I suddenly get loads of connections, out of sync with the
distribution of this newsletter, it's a clue my "stuff" has been
copied and redistributed. Similarly, if I have spoken in London but
I get loads of clicks to the "print only" website address from, say,
Rome, it suggests my document has been copied. True, there's nothing
I can do about it - but at least I know AND by using unique URLS to
me (including affiliate links) I will benefit, even if someone has
stolen the material.
Another way of
"identifying" the material as yours, making it harder for people to
rip you off, is to produce it with authenticity. In other words,
make it personal. If you are a regular reader you know my style. I
try not to make what I do too "business like"; I use the words I
would use when I'm talking to you face to face. Gosh, I even have a
joke or two here or there. When material is obviously from one
individual, it makes it much less appealing to steal. Make your
online material YOURS - not generalised. If you produce
your "stuff" in a bland, generic way, you make it much more likely
to be stolen.
One other thing -
pat yourself on the back if your material is stolen. People only
want to steal good stuff...!
Remember, you can always ask your question
and get it answered in this newsletter by going to:
http://www.grahamjones.co.uk/questions
WHAT I LEARNED THIS WEEK:
Family will always be
there
-
so will good clients
I've got a vusy
few days ahead - my wife has a special birthday next week (one of those
that end in a zero...!). So we have family here for the weekend,
a lunch booked at a local hotel and then a "treat" for the
special day. Presents are being wrapped as I write this and my son
is busy preparing a hand-made card. And in amidst all the
jollity and happiness sits an email asking me to do some work for a
client next week - and I have replied "no". Family comes first
- even before clients and money. In fact, twice this week I've
had to turn down invitations to events on the same day - the day my
son's preferred new school for 2011 has its only open day this
year. I will be going to
that school
with him, rather than accept any work -
no matter how attractive. Just like you, I suspect, it's virtually impossible for
anyone to put anything between me and my family. But guess
what - clients are like you and me too...! When I explained
to the three people I have had to "upset" this week by saying I couldn't
help because of my commitment to my family guess what
they said? "Oh, of course family comes first; I'm
so glad you told me. Yes, you must attend your
family event; we can do the work at another time." In other
words they respect me MORE because I cannot do what they want...! Good clients
are people too and understand why you may not put them first - if you
are honest with them and explain
your inability to help them
.
Like family who are always there for you when you need them, good clients
are always there waiting for you when your family commitments have passed. Never fear putting family
first - it is what good clients
actually expect you to do.
If you want to check out what else I've been doing for the past week, you can always look at: http://www.grahamjones.co.uk/week
THIS WEEK'S "MUST BUY":
Actually it's free this week...!
I'm taking part in a teleseminar series, called
The
Online Business Success Series. It is designed with new and existing
online business owners in mind, giving you access to all the insider secrets from several experts about
running a successful online business.
You can learn:
- Ideas For An Online Business
How
to Develop Multiple Income Streams
How
To Create an Information Product
How To
Convert Website Visitors into Customers (that's the one I
recorded..!)
...and lots
more!
This series of
audio recordings lets you
earn from industry experts who are sharing
their knowledge with you. Sign up for your FREE place at: http://GJurl.com/obs
So, that's it for this week - see you in seven
days...!
Kind Regards

Graham Jones
Internet Psychologist
Web: grahamjones.co.uk
Twitter: twitter.com/grahamjones
Facebook: facebook.com/internetpsychologist
LinkedIn: linkedin.com/in/grahamjones
Tel: +44 118 336 9710
Email: graham@grahamjones.co.uk
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